Configuration and deployment of 7000+ devices to a national retail chain.
Value
Award winning project, on time, on budget and exceeding customer expectations.
What we set out to do
The Challenge
Ascom required a large-scale, efficient rollout of their i63 Talker DECT handsets and associated charging equipment across a wide estate of retail and operational locations. The deployment needed to cover the entirety of the UK mainland, as well as more remote areas including Jersey, Guernsey, and the Shetland Islands — all within a tight project timeline and with minimal disruption to store operations.
Our Approach
Tesora was selected to manage the complete prestaging, configuration, and distribution of over 7,000 devices to more than 2,100 locations across the UK and surrounding islands. This included:
4742 x Ascom i63 Talker DECT handsets
2011 x Desktop Chargers
729 x 6-Way Multi Chargers
Delivered to 2149 individual store locations
Our logistics and engineering teams worked in close collaboration to ensure each device was fully prestaged before shipment — pre-configured, asset-tagged, tested, and bundled for each destination to ensure a true plug-and-play experience upon arrival.
We managed the end-to-end process, including:
The Outcome
Tesora successfully delivered and deployed the Ascom devices across all 2,149 sites, on schedule and with minimal disruption to operations. Thanks to our reliable, scalable delivery model, the customer achieved rapid nationwide coverage.
As a result of the project’s smooth execution, Ascom’s customer was recognised internally — winning “Project of the Year” across their organisation, celebrating the rollout’s success and impact.
Device configuration to customer specifications
Quality assurance testing to prevent DOA scenarios
Custom kit building to match each site’s specific needs
Nationwide delivery coordination aligned with store schedules
Full asset tracking and reporting to maintain visibility at every stage
Why It Matters
This project demonstrates Tesora’s proven ability to deliver complex, large-scale rollouts with speed, accuracy, and professionalism.
Our turnkey service model ensured Ascom’s customer experienced a smooth deployment — one that not only met expectations but exceeded them to the point of internal recognition.
Key Highlights
7,482 devices prestaged and deployed
2149 UK-wide locations covered
Full coverage including Jersey, Guernsey, and Shetland
Full asset traceability and reporting
Winner of Ascom’s internal Project of the Year award
Conclusion
Tesora’s approach to prestaging and deployment transformed what could have been a complex, fragmented project into a streamlined national success. By partnering with us, Ascom delivered a rollout that was on time, on budget, and award-winning — showcasing how engineering precision and logistical expertise can create real, measurable impact.
Testimonial
Tesora have a dedicated team and skillfully managed the smooth rollout of our project ensuring the inventory for each store is configured and delivered on or ahead of schedule, all while maintaining a friendly, understanding, and professional relationship.
